Specialist Arms Forum

Warmaster => [WM] Warmaster Fantasy Discussion => Topic started by: industrialtrousers on April 07, 2017, 07:21:20 AM

Title: North Star - Great customer service
Post by: industrialtrousers on April 07, 2017, 07:21:20 AM
I can be quick to complain about poor customer service so I should applaud great customer service.

I've had a couple of wee hiccups ordering Copplestone stuff from NS, nothing major but on two orders in a row, so I sent in a request for more attention to quality control. They immediately sent me replacements for the incorrect bits I'd mentioned receiving. This was more than I was expecting so a bit of a shout out for North Star. And thank you.